Dear Commissioner Cook, Mr. Campbell, Mr. Allen, and County Clerk Schmitt,
The Shawnee County Property Search map at https://gis.sncoapps.us/propertysearch/ has not been working properly for about a week or longer.
When the page loads, users get these messages (screenshots attached):
"Basemap is not available. Displaying the default basemap instead."
"The layer, Road Maintenance Responsibility, City Limits, FEMA Flood Zones, County Zoning and Three Mile Limit, Parcel Labels, PlatMap, Tax Units, Parcels, cannot be added to the map."
As a result, the map can't display parcels, zoning, flood zones, city limits, or any of the other layers it's meant to provide. Real estate professionals, appraisers, title companies, and the public rely on this tool every day.
Could you please tell me:
1. Whether there is ongoing maintenance or a known outage affecting the site,
2. Whether a fix or update is planned, and
3. When the map is expected to be fully working again?
Any information on the status and timeline would be appreciated.
Thank you,
The Shawnee County Property Search map at https://gis.sncoapps.us/propertysearch/ has not been working properly for about a week or longer.
When the page loads, users get these messages (screenshots attached):
"Basemap is not available. Displaying the default basemap instead."
"The layer, Road Maintenance Responsibility, City Limits, FEMA Flood Zones, County Zoning and Three Mile Limit, Parcel Labels, PlatMap, Tax Units, Parcels, cannot be added to the map."
As a result, the map can't display parcels, zoning, flood zones, city limits, or any of the other layers it's meant to provide. Real estate professionals, appraisers, title companies, and the public rely on this tool every day.
Could you please tell me:
1. Whether there is ongoing maintenance or a known outage affecting the site,
2. Whether a fix or update is planned, and
3. When the map is expected to be fully working again?
Any information on the status and timeline would be appreciated.
Thank you,
Henry McClure
Time kills deals
785-383-9994
www.henrymcclure.live
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