Is Google Calling You All The Time?
It’s not
Google.
By Al
Bonner - WIBW TV
Several times a week, I hear Google complaints like these from
area businesses:
- “Google keeps calling me all the time.”
- “Google calls me 3 to 4 times a day. They
won’t leave me alone.”
- “Google calls to tell me my Google
Business listing is not up to date.”
How about you? Are you
frustrated by seemingly non-stop calls from Google? Well here is
the reality. It’s not Google calling.
Google does not make unsolicited sales calls from an automated
system. Google will never ask you for payment information over
the phone or guarantee you favorable placement in their products.
The calls are from scammers placing voice calls or robocalls. Their calls are fraudulent and
misleading. Sometimes the callers or recorded calls claim to be
working “with Google” or “for Google” in an attempt to sell
different digital products. Most of these types of calls are
illegal and Google is never behind them.
Read more about Google’s
position on these types of calls.
Google may place an automated call for non-sales tasks like
verifying store hours, but they will only make calls in the US
from a set of designated phone numbers like 650-203-0000. If you
don’t want to accept these calls, you can opt-out by simply
saying so on the call.
Actions
you can take if you receive a suspicious call:
Report suspicious calls in the US. File a formal complaint
to the FTC. Go to www.donotcall.gov or call 1-888-382-1222.
You can also submit a complaint to the Federal Communications
Commission. if you want to help Google
track down scammers by contacting Google directly using this Webform
Don’t want to take the time to file a complaint? Hang up. Do not
press any key even if the voice recording prompts you to in order
to speak with a live person or to be taken off the call list.
Pressing a key may lead to more unwanted calls.
Not
sure?
You can call me at 785-221-7151 or email me or you can give your WIBW
representative a call. We will be happy to help.
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